Last updated: April 2026
By booking and paying for our services, the client agrees to the following Terms & Conditions. Please read them carefully before scheduling your appointment.
We carry general liability insurance that covers accidental damages directly caused by our team during the service, only when it is proven that the damage was caused by us. This coverage applies to documented, verifiable damages incurred as a direct result of our cleaning work.
Clients are responsible for securing all pets in a safe area during the cleaning service. Pets must be properly contained for safety reasons to protect both your animals and our team members.
Clients must secure or remove valuable, fragile, or sentimental items before the service. We are not responsible for loss or damage to unsecured items. Please take appropriate precautions with anything you wish to protect.
If we arrive at the scheduled appointment and cannot access the property, we will attempt to contact the client and wait a reasonable time. If service cannot be performed due to lack of access, a $50 fee will be retained for reserved time and lost scheduling opportunities. The remaining balance of your payment will be refunded unless you choose to reschedule the cleaning service for another date.
Quotes are based on the information provided by the client. If the home condition is significantly more dirty than described or requires additional time beyond the original estimate, the price may be adjusted before or during service. We will communicate any adjustments with the client before proceeding.
If the client is not satisfied with the service, they must notify us within 24 hours after service completion. We will return to fix reasonable missed areas at no additional cost. Refunds are not guaranteed unless there is a verified issue with our work that we are unable to correct.
If you cancel your appointment 24 or more hours in advance, your full payment will be refunded unless you choose to reschedule your cleaning service for another date. No fees apply to cancellations made well in advance.
Cancellations made less than 24 hours before your scheduled appointment will result in a $50 fee being retained for reserved time and lost scheduling opportunities. The remaining balance of your payment will be refunded unless you choose to reschedule the cleaning service for another date. This fee helps us manage our schedule fairly and compensate for time we could have used to serve other clients.
The following items and services are outside the scope of our standard cleaning services:
By booking and paying for our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. Your use of our cleaning services constitutes acceptance of these terms in their entirety.
Sunshine Home Services
Email: sunshinehomesrvcs@gmail.com
Phone: 813-696-1256
If you have questions about these Terms & Conditions or our service policies, please don't hesitate to contact us.